Terms of service

Orders and pricing

These terms apply to purchases from this Shopify store. Prices are displayed in U.S. dollars. Product availability, descriptions, and prices may change before an order is placed; the checkout summary shows the amount charged. Please provide accurate contact and delivery information.

For eligible test kits, the current multi-item promotion applies a product-level discount of 10% when two qualifying kits are purchased and 15% when three or more qualifying kits are purchased. The discount is calculated from the current selling price of eligible products and is shown in the cart and checkout. Other promotion terms, if any, are displayed with the offer.

Test kits and results

Follow the instructions supplied with each kit for activation, sample collection, and return mailing. Breed ID and Breed + Health provide different information from Age Test; Age Test does not provide breed identification or genetic health screening. Laboratory timelines are estimates measured after receipt of a valid sample. Test results are informational and are not a veterinary diagnosis or a substitute for professional care.

Shipping, returns, and contact

Shipping and returns are described in our Shipping Policy and Refund Policy. How we handle storefront information is described in our Privacy Policy. For help with an order or a kit, use the Contact Us page.